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Terms & Conditions
These Terms & Conditions apply to all activity packages, tours and events at the Alive Outside Adventure Centre, Killruddery Estate, Bray, Co Wicklow. Your use of the centre signifies your agreement to these terms.
Contents
- Participant Consent & Declarations
- Group Manager / Lead Booker Responsibilities
- Insurance
- Physical Condition & Health
- Payment & Refund Policy
- Booking Changes & Rescheduling Policy
- Photography & Image Rights
- General Rules
- Infectious Diseases
- Website Policy
- Disclaimer
1. Participant Consent & Declarations
Consent Form Requirement
All visitors to the Adventure Centre must sign a Consent Form before taking part in any activities. This form should be signed digitally in advance of your arrival. Your Group Manager / Lead Booker will be sent a link to the Consent Form by email when they make their booking. Children under 18 must have the Consent Form signed by a parent or guardian to participate.
Personal Declaration
By accepting these Terms & Conditions, you acknowledge that Alive Outside is not liable for personal injury or accidents that may occur. Participation is entirely at each individual’s risk.
Medical Consent
In the event of injury or illness, you give consent to emergency transportation and the administration of first aid and medical treatment.
2. Group Manager / Lead Booker Responsibilities
Before the event, the Group Manager / Lead Booker must ensure all participants are informed of risks, comply with Alive Outside rules and have signed Consent Forms. They also agree to support any necessary medical intervention in the event of an emergency.
3. Insurance
Alive Outside strongly recommends that each participant obtains Personal Accident Cover to protect against personal accidents or other risks in the unlikely event of injury.
4. Physical Condition & Health
Participant Health
Participants should consult a healthcare professional if they have health concerns regarding physical activities at Alive Outside. For water-based activities, participants must be able to swim.
Infectious Diseases
Alive Outside operates in a natural farm environment, which may expose participants to various wildlife. Alive Outside encourages all participants to be aware of the symptoms of infectious diseases that can be acquired through contact with wild or domestic animals or their environs. In the unlikely event of you developing any symptoms after you visit to the Adventure Centre, you should see a medical professional immediately.
By accepting these Terms & Conditions, you agree to the risks associated with taking part in activities located in the natural habitat of these plants and animals. Alive Outside does not accept liability for any illness contracted – everyone takes part at their own risk.
For more information, please read the following factsheets from the HSE:
5. Payment & Refund Policy
Your booking is secured upon completion of the online transaction. As the booking is for a specific event on a specific date, you are not entitled to a refund if you cannot attend. However, you may be able to move your booking to another date, subject to availability.
Deposit & Balance Payments
For some activities, a deposit is required. Final payment must then be made at least 3 days before the event. Alive Outside accepts Visa, Mastercard or bank transfers. Failure to pay an outstanding balance on time may result in cancellation of the booking and forfeiture of the deposit.
6. Booking Changes & Rescheduling Policy
Rescheduling by Alive Outside
In cases of severe weather or safety risks, events may be postponed, with notification provided at least 24 hours beforehand. Options will include rescheduling to another date or a refund, subject to a response within 48 working hours. Alive Outside is not liable for associated costs, such as travel or accommodation.
7. Photography & Image Rights
Alive Outside may take group photographs or videos during events for promotional use. By participating, you consent to this usage. If you would like any image removed from our platforms, please email info@aliveoutside.ie.
8. General Rules
Conduct & Compliance
Participants are required to adhere to Alive Outside’s rules and regulations. Those who violate rules, act disruptively or are under the influence may be removed without refund.
Property & Belongings
Alive Outside is not responsible for lost, damaged or stolen property.
Safety Attire & Equipment
Participants should wear appropriate footwear and clothing for the weather conditions and the terrain. Safety equipment must be used as directed.
9. Website Policy
Information Accuracy
Alive Outside endeavours to maintain accurate online information. However, we accept no liability for errors or omissions.
Credit Card Security
Credit card payments via our website are processed securely. Alive Outside does not store credit card details on our servers.
Pricing & Currency
All purchases are charged in Euros. Contact your bank for currency conversions if needed.
Medical & Health Content
Our website content is intended for informational purposes only and should not replace medical consultations. Alive Outside accepts no liability for actions taken, based on website information.
Privacy
For details on data handling, see our Privacy Policy. Alive Outside adheres to GDPR regulations and respects the privacy of participants' data. Complaints regarding data protection can be directed to the Data Protection Commission.
10. Disclaimer
- Alive Outside reserves the right to update these Terms & Conditions without notice. Participants are responsible for reviewing these terms regularly.
- These Terms & Conditions are governed by Irish law and disputes fall under Irish court jurisdiction.
- Alive Outside accepts no responsibility for injury, loss, inconvenience or any other claims arising from factors beyond our control, for example, third-party contractors, weather, terrorism or government actions. We reserve the right to modify events and refuse or retain participants as deemed necessary.